Insurance Institute - C132 - Practical Issues in Broker Management

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Decks in this class (16)

Chapter 3 - Marketing and Markets
4 stages of the market research p...,
Michael porter s five forces,
The 4 cs common management technique
20  cards
Chapter 1 - The Legal Environment and Licensing
Sole proprietorship,
Partnerships,
Shareholders agreements
35  cards
Chapter 5 - Human Resources
Recruitment and selection process,
Motivational theories,
Frederick herzberg s hygiene theory
16  cards
Chapter 6 - Financial Management
The financial management cycle,
Know the financial situation,
Analyze income and expenses
15  cards
Chapter 8 - Technology
0  cards
Key Concepts
Selecting insurance companies,
Elements of a broker contract,
Financial management cycle steps
8  cards
KC1 - Selecting Insurance Companies
Claims,
Underwriting practices procedures,
Policyholder services
5  cards
KC2 - Elements of a Broker Contract
Granting authority,
Billing procedures,
Commission schedule
6  cards
KC3 - Financial Management Cycle Steps
0  cards
KC5 - Measure Goals
0  cards
KC6 - Recruitment & Selection Process
The interview,
Employment contracts,
Employee manuals
3  cards
KC7 - Performance Management
Motivational theories,
Financial incentive plans,
Performance appraisals
5  cards
KC8 - Components of Management
0  cards
Chapter 10 - Professionalism and Brokers' Professional Liability
Exclusions,
Common causes of liability
2  cards
Principal Broker Handbook
Fees for services relevant factors
1  cards
Financial Ratios
Profit margin,
Return on total assets,
Return on specific assets
21  cards

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Insurance Institute - C132 - Practical Issues in Broker Management

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