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81066AE: Intro MS D365

This class was created by Brainscape user Margaret Anne J Taylor. Visit their profile to learn more about the creator.

By: Margaret Anne J Taylor
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Decks in this class (6)

Module 1 - D365 Intro
What is microsoft dynamics 365,
What are 3 functional areas in d365,
What are the 2 most common record...
29  cards
Module 2 - Navigating D365
Navigating Sales, Customer Service & Marketing
19  cards
Module 3 - Sales Management
What is a lead,
What is a disqualified lead,
Can a disqualified lead be reacti...
19  cards
Module 4 - Customer Service
What does the customer service ap...,
In the default customer service a...,
What is a case other companies ma...
29  cards
Module 5 - Marketing
What is the first step in a marke...,
What is the 2nd step hint audience,
3rd step hint what to do with the...
19  cards
Module 6 - Overview of Operations
What is dynamics 365 for operations,
What are the benefits of the ms c...,
What is ms azure
23  cards

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81066AE: Intro MS D365

  • Class purpose General learning

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