This class was created by Brainscape user max ball. Visit their profile to learn more about the creator.
By:
max ball
- decks
- flashcards
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Decks in this class (19)
16. Using Budgets
Cost centre,
Profit centre,
Delegates budget
8
cards
17. Improving Cash Flow
Credit control,
Bad debt,
Overtrading
4
cards
18. Measuring And Increasing Profit
Gross profit,
Net profit,
Return on capital expenditure
4
cards
19. Improving Organisational Structures
Organisational chart,
Levels of hierarchy,
Chain of command
11
cards
20. Measuring Effectiveness Of Workforce.
Labour turnover,
Labour productivity,
Absenteeism
4
cards
21. Developing An Effective Workforce: Recruitment, Selection, And Training
Job description,
Person spec,
Internal recruitment
10
cards
22. Developing And Retaining An Effective Workforce: Morivation Employees
Job design,
Empowerment,
Job rotation
8
cards
23. Making Operational Decisions
Capacity,
Capacity utilisation,
Unit cost
11
cards
24. Developing Effective Operations: Quality
Quality standards,
Quality control,
Quality assurance
7
cards
25. Developing Effective Operations: customer service
Customer service
1
cards
26. Working With Suppliers
Service level agreement,
Supplier relationships
2
cards
27. Using Technology In Operations
Robot,
Supply chain,
Sustainability
4
cards
28 Effective Marketing
Niche marketing,
Market,
Mass marketing
6
cards
29 Designing An Effective Marketing Mix
Integrated marketing mix,
Marketing mix
2
cards
30. Usung The Marketing Mix: Product
Product line,
Product mix,
Unique selling point
8
cards
31. Using The Marketing Mix: Promotion
Sales promotion,
Promotional activities,
Direct selling
9
cards
32. Using The Marketing Mix: Pricing
Price skimming,
Penetration pricing,
Price leader
11
cards
33. Using The Marketing Mix: Place
Direct sales,
Intermediaries,
Business to business markets b2b
6
cards
34. Marketing And Competitiveness
Market conditions,
Competitiveness,
Competitive advantage
4
cards
More about
Business 2
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