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olivia lord
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Decks in this class (25)
analysing financial performance: profit
What s variance,
What s variance analysis,
What s is favourable variance
15
cards
setting financial objectives
What s revenue,
What are costs,
Profit is
13
cards
understanding the nature and purpose of business
Define corporate aims,
A corporate objective is,
What are fixed costs
12
cards
understanding different business forms
Define what private sector is,
What is unlimited liability,
Define limited liability
23
cards
business and the external environment
Define market conditions,
What is competition,
What are real incomes
15
cards
managers, leaders and decision making
Define leadership,
What s an autocratic authoritarian,
Define paternalistic
13
cards
making strategic decisions
What are programmed decisions,
Non programmed decisions are,
Define scientific decision making
12
cards
role and importance of stakeholders
What is a stakeholder,
What are the 3 main internal stak...,
What are the 6 main external stak...
12
cards
setting market objectives
What are marketing objectives,
Define market growth,
What s market share
14
cards
markets and customers
What will the degree of confidenc...,
Define the confidence interval,
What is market mapping
27
cards
market segmentation targeting and positioning
What is a market segment,
What s targeting,
What s a mass market
12
cards
formulas
Revenue,
Total costs,
Unit cost per unit
40
cards
analysing human resource performance
What s labour turnover,
What are retention rates,
Define employee costs as a percen...
7
cards
setting operational objectives
Define operations objective,
What are costs,
What is pestel
18
cards
marketing mix
What are the 7p s,
What are industrial goods,
Define consumer goods
26
cards
making human resource decision- improving motivation and engagement
What s extrinsic motivation,
Define intrinsic motivation,
What is schools of thought
10
cards
analysing operational performance
What are unit costs,
What s capacity,
What is capacity utilisation
7
cards
operational decisions- increasing effiency and productivity
What s efficiency,
Define labour productivity,
What s lean production
18
cards
improving qualiy to improve performance
Define quality control,
What s quality assurance,
Define total quality management tqm
8
cards
managing inventory and supply chains
What are the three types of stock,
Define mass customisation,
What is outsourcing
22
cards
analysing financial performance: improving cash flow
What are payables,
What are receivables,
What is a creditor
15
cards
sources of finance
What are external sources of finance,
Define debt factoring,
What s an overdraft
16
cards
setting human resource objectives
What is a hr objective,
What are hard hrm strategies,
What are soft hrm strategies
15
cards
human resource decision: improving organisational design and managing the human resource flow
What is authority,
What s responsibility,
Define delegation
20
cards
motivation in practice
Define commission,
What is piece rate,
Define performance related pay
10
cards
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business studies
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