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Charlotte Wilson
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Decks in this class (27)
Strategic role of operations management – cost leadership, good/service differentiation
What is the strategic role of ope...,
How do businesses maximise profit,
What is cost leadership
6
cards
Goods and or services in different industries
Role of operations
2
cards
Interdependance with other key business functions
Role of operations
4
cards
Influence: Globalisation
What is globalisation,
What are the threats of globalisa...,
How has the supply chain been aff...
5
cards
Influence: Technology
Technologies used in administrati...,
What is technology,
Technologies used in the range of...
4
cards
Influence: quality expectations
What are quality expectations,
Quality expectations for goods,
Quality expectations within services
4
cards
Influence: Cost based competition
What is the ikea case study,
What is cost based competition,
What is cost leadership
3
cards
Influence: Government policy
What is government policy,
What is the ikea case study
2
cards
Influence: Legal regulations
What are legal regulations,
What is the ikea case study
2
cards
Influence: Environmental sustainability
What is environmental sustainability,
What are the two main aspects of ...,
What is the messina case study
3
cards
Influence: Corporate Social Responsibility
What does corporate social respon...,
What is the triple bottom line,
What is the messina case study
3
cards
Influence: What is the differences between legal compliance and ethical responsibility
What is legal compliance,
What is ethical responsibility
2
cards
environmental sustainability and social responsibility
What is environmental sustainability,
What is social responsibility,
What is the messina case study
3
cards
Process: Inputs
What are inputs
1
cards
Process: Transformed resources
What are transformed resources,
What do transformed resources inc...
2
cards
Process: Transforming resources
What are transforming resources,
What are two main transforming re...,
Case study messina
3
cards
Process: Transformation process
What is the transformation process,
What is the ikea case study
2
cards
Process: The influence of variety, volume, variation in demand, and visibility
What is volume,
What is variety impact on production,
What is variation in demand impac...
8
cards
Process: sequencing and scheduling - gantt chart, critical path analysis
What is sequencing and scheduling,
What is sequencing,
What is scheduling
7
cards
Process: Technology, task design, and process layout
What is technology,
Examples of office technology,
Examples of manufacturing technology
7
cards
Process: Monitoring, controlling, and implementing
What is monitoring,
Controlling,
Improvement
3
cards
Process: Outputs
Whatva
1
cards
Process: Customer service
What does customer service include,
What is customer service,
What is ikea customer philosophy
4
cards
Process: Warranties
What is a warranty,
What are ikea warranty period,
Case study
3
cards
Strategies: Performance objectives: quality, speed, flexibility, dependability, cost, customisation,
Strategies
7
cards
Strategies: new product or service design and development
What is this dot point,
Goods,
Services
5
cards
Strategies: supply chain management – logistics, e-commerce, global sourcing
What is supply chain management,
What is the process of supply cha...,
What is logistics
13
cards
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Business: Term 1 (Operations)
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