This class was created by Brainscape user Sarah McGovern. Visit their profile to learn more about the creator.
By:
Sarah McGovern
- decks
- flashcards
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Decks in this class (15)
Business Ethics
A b c method,
Airlines reporting corporation arc,
American society of travel adviso...
26
cards
Business Writing Skills
Clarity,
Completeness,
Conciseness
21
cards
Customer Service
Core service,
External customer,
Focus group
7
cards
Customer-Focused Selling
Acknowledge,
Benefits,
Clarify
22
cards
The Art of Listening and Communication
Active listening,
Ambushers,
Amiable
39
cards
Marketing and Promoting Your Business
Affinity group,
Aida model,
Blog
58
cards
Time Management
Active listening,
Behaviors,
Discretionary time
12
cards
Understanding Customer Needs
Affinity group,
Allocentric,
Business travel
14
cards
Accepting and Processing Payments
Airline reporting corporation arc,
Chargeback,
Chargeback the payment amount tha...
15
cards
Planning Itineraries
Circle trip,
City sightseeing tour,
Excursion
8
cards
Selling All-Inclusive Resorts
All inclusive resort,
Benefit,
Feature
12
cards
Selling Escorted Vacation
Assertive questions,
Benefit,
Database marketing
13
cards
Selling Special Interest Travel
Adventure tour,
Affinity group,
Branding
26
cards
Travel Insurance
Accidental death and dismembermen...,
Baggage delay,
Baggage loss
15
cards
Essay Questions
What are the seven ps of marketing,
What are the 5 steps in the marke...,
What is the differences between d...
14
cards
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CTA Program
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