Effective Suppervisory Practices

This class was created by Brainscape user Tim Taylor. Visit their profile to learn more about the creator.

Decks in this class (17)

Chapter 1 - The Supervisor's Job in a Changing Environment
The workplace in the 1970s was,
Today the workplace is,
Four factors changing the charact...
76  cards
Chapter 2 - Basic Supervisory Skills
What is the difference in managem...,
Competing values framework catego...,
Clan skill traits
27  cards
Chapter 3 - Supervisory Leadership
What is supervisory leadership,
The three sources of a supervisor...,
The three conditions for influence
8  cards
Chapter 4 - Planning Work and Time
Good planning can,
For supervisors planning means de...,
Planning also means
19  cards
Chapter 5 - Organizing for Productivity
An organizational chart shows,
The informal organization is shap...,
Types of formal organization
16  cards
Chapter 6 - Selecting, Orienting and Training Employees
Preparing for a candidate interview,
The interview will be more succes...,
Interviewing the applicant
12  cards
Chapter 7 - Evaluating Performance
A formal evaluation process,
A new employee s performance file...,
Information added to the employee...
10  cards
Chapter 8 - Communicating with Employees
The average supervisor spends 80 ...,
Communication is,
Components of communication
17  cards
Chapter 9 - Coaching, Counseling, and Mentoring
Hats worn by today s supervisors,
Three supervisory roles,
Principles for coaching
10  cards
Chapter 10 - Motivating Employees
Research findings on motivation,
Douglas mcgregor theory x,
Douglas mcgregor theory y
14  cards
Chapter 11 - Managing Change Effectively
Two dimensions for monitoring change,
Steps in a typical change project,
Phases of shifts in employee atti...
16  cards
Chapter 12 - Developing and Maintaining Discipline
Most poor performance and inappro...,
Supervisors sometimes produce per...,
Steps to strengthen self discipline
9  cards
Chapter 13 - Resolving Employee Complaints and Grievances
Gripes complaints and grievances,
Causes of grievances,
It is the supervisor s job to res...
7  cards
Chapter 14 - Workplace Safety and Wellness
Why safety matters to you,
Why safety matters to the employee,
Why safety matters to the organiz...
15  cards
Chapter 15 - Working with the Budget
Main functions of the budget,
Users of the local government budget,
Two separate budgets
14  cards
Chapter 16 - Providing Quality Customer Service
External local government customers,
Internal local government customers,
Expectations and standards
11  cards
Chapter 17 - Ethics
Ethics is,
The toughest choices you will mak...,
Characteristics of an ethical org...
5  cards

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Effective Suppervisory Practices

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