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Decks in this class (12)
Module 1
Describe the general nature of co...,
Describe the costs of unresolved ...,
Articulate a definition of confli...
4
cards
Module 2 - Understanding and Preventing Conflict Triggers
Describe the ideal environment fo...,
Identify the signs of evolving co...,
Analyze conflicts and the level o...
5
cards
Module 3 - Approaches to Conflict Resolution: Toward Collaboration
Describe power based rights based...,
Describe the negotiator s dilemma...,
Differentiate between distributiv...
9
cards
Module 4 - How Communication Channels Influence Conflict Resolution
Describe three channels of commun...,
Select and use the tools for deco...,
Describe how words model our real...
10
cards
Module 5 - Improved Listening for Conflict Resolution
List and describe three parts of ...,
Describe the four levels of commu...,
Recognize how to paraphrase produ...
6
cards
Module 6 - Improved Responding for Conflict Resolution
List and describe the five respon...,
Tips to remember about the five c...,
Pet solutiond 3
7
cards
Module 7 - Assessing Conflict Resolution Capabili
List criteria used to determine o...,
Use ego maturity to develop a con...,
Determine your and the other part...
8
cards
Module 8 - Assessing Problem and Rehearsing Approach
Identify problem ownership 1,
Explain the six steps involved in...,
Organize your conflict resolution...
5
cards
Module 9 - Conflict Resolution Through Collaboration
Describe the basic model for enga...,
Describe the essential steps for ...
2
cards
Module 10 - Conflict Resolution Through Integrative Negotiation
Describe the process of engaging ...,
Plan for a negotiation to ensure ...,
Apply the appropriate strategies ...
4
cards
Module 11- Overcoming Barriers to Integrative Negotiation
Describe the common barriers to r...,
Strategies for overcoming impasse 2,
Strategies for overcoming refusal...
4
cards
Module 12- Conflict Resolution Through Mediation
Describe the purpose and role of ...,
Describe the basic structure elem...,
When you are ready to begin the f...
3
cards
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EMPR 220- Learning Outcomes Final Exam Study Deck
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