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General Office Skills

This class was created by Brainscape user Beverly Chong. Visit their profile to learn more about the creator.

By: Beverly Chong
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Decks in this class (10)

Chapter 5
What are the three main types of ...,
Define participatory management,
Define hierarchy
15  cards
Incoming and Outgoing Mail
What is a private email system th...,
What do you click on to access co...,
What additional options are avail...
25  cards
Chapter 1
Define hard skills,
What are soft skills,
What are some soft skills an empl...
6  cards
The Front Line Receptionist
What are 5 receptionist duties,
What are the other 5 duties,
List steps to greet visitors with...
20  cards
Scheduling
What should you know before you s...,
When should you have fewer appoin...,
When do you leave gaps
12  cards
Customer Service and Office Supplies
What is a customer service orient...,
What is customer service,
What are the benefits of face to ...
13  cards
Unit 1: Alphabetic Card Filing
Rule 1 alphabetizing names,
Rule 2 nicknames and abbreviated ...,
Rule 3 nothing before something s...
33  cards
Unit 2: Correspondence Filing
What is correspondence,
Who do companies need to correspo...,
Who do companies correspond with ...
31  cards
Unit 3: Geographic Filing
What are influencing factors for ...,
How do you code or index an incom...
2  cards
Unit 4: subject filing and Unit 5: numeric filing
What are examples of companies us...,
How is subject filing similar to ...,
How are letters sorted in subject...
9  cards

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General Office Skills

  • Class purpose General learning

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