This class was created by Brainscape user Brian Beckman. Visit their profile to learn more about the creator.
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Brian Beckman
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Decks in this class (13)
ITIL 4 CDS BRAINS AI
What does itil stand for 1,
What is the primary purpose of th...,
True or false itil 4 focuses sole...
49
cards
CDS 3rd import
What does organizations and peopl...,
What is included in information a...,
What does partners and suppliers ...
164
cards
ITIL CDS FINAL
In itil 4 does service integratio...,
A service desk team acts as a sin...,
A cross functional team is design...
35
cards
CDS MOC A
What does the performance of an u...,
Which factor most affects unsuper...,
Which ci cd characteristic evalua...
19
cards
ITIL 4 DSV
What is a service 1,
What is a stakeholder 2,
What is a customer journey 3
69
cards
ITIL 4 DSV ITSM REF
What is a customer journey in iti...,
What is a touchpoint in itil 4 dsv 2,
What are service interactions in ...
24
cards
ITIL 4 DSV GRK 01
Blank 1,
Question 2,
What is a stakeholder in itil 4 d...
34
cards
ITIL 4 DSV MK A
Which is a purpose of identifying...,
In the context of the five princi...,
Under which of the following mark...
40
cards
ITIL 4 DSV NOTES 2301
Blank 1,
Question 2,
What is a service interaction in ...
23
cards
ITIL 4 DSV MK B MISS
A car rental company launched an ...,
An it service provider reviewed w...,
Which is an example of mutual rea...
13
cards
ITIL 4 DSV MK AB
Which is a purpose of identifying...,
In the context of the five princi...,
Which marketing technique helps g...
48
cards
ITIL 4 DSV WEAK AREAS
What is a service interaction in ...,
What is a persona in itil 4 dsv 2,
What is service blueprinting in i...
43
cards
ITIL DSV WEAK AREA REVISED
Blank 1,
What is a service interaction in ...,
What is a persona in itil 4 dsv 3
52
cards
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ITIL 4 CDS
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