This class was created by Brainscape user Gustavo Montoya. Visit their profile to learn more about the creator.
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Gustavo Montoya
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Decks in this class (16)
Remedials
Que se condona 1,
A partir de que dia se condona pu...,
A partir de que dia se ofrece par...
6
cards
Soluções
Clasificar 1,
Solucoes mais usadas 2,
Negociacao nao concluida solucion 3
9
cards
Empréstimos
Que es la consumer credits tipo d...,
Que es un merchant credit tipos d...,
Ppv pelo porcentagem de vendas ti...
9
cards
Cartão De Crédito
Mora temprana tc tipo de mora 1,
Mora tardia tc tipo de mora 2,
Se puede pagar parcial de tc 3
5
cards
Engage
Semaforo azul 1,
Semaforo verde 2,
Semaforo rojo 3
18
cards
CX
Pestana de casos color azul es cx 1,
Pestana de casos color naranja es...,
Pestana de casos color rojo es cx 2
8
cards
Tipos de Casos Entrantes
Novos 1,
Assincronos 2,
Los acuerdos son para que producto 3
4
cards
Tipos de Clientes
Consumer quienes son tipo de clie...,
Quienes son los merchant tipo de ...
2
cards
Casos Especiales de Asignación
Goes procedimiento 1,
Ernesto borges procedimiento 2,
Nunes procedimiento 3
4
cards
Bugs
Que es un problema de funcionalid...,
Problema de bug 2,
Bug en montos del engage 3
8
cards
Negativacão
Con que tipo de pago el cliente s...,
Despues de cuantos pagos se sale ...,
A los cuantos dias se sale de neg...
3
cards
Derivações no Engage
Tipos de derivacoes no engage 6 e...,
Cual es el procedimento para cons...,
Procedimiento para contas cancela...
7
cards
Derivacoes no CX
Que casos transferimos en cx 1,
Casos mas usados en derivaciones ...,
Flujo de derivacion en cx 3
4
cards
Códigos de CX
Codigo account_money en cx 1,
Codigo approved_accredit en cx 2,
Codigo pending_waitingpayment en ...
3
cards
Gestión En Windows
Los 3 archivos siempre abiertos 1,
Cx login 2,
Cambiarse a offline para terminar...
3
cards
¿Cuándo Cobrar?
Cobrar siempre el total de la 1,
Dias de atraso 0 deuda vencida 0 a 2,
Si me dice que quiere parcelar le...
5
cards
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M. Pago
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