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Dan K. Snelson
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Decks in this class (28)
Lesson 1: Introduction to macOS
• Describe macOS
• Describe new macOS Catalina 10.15 features
6
cards
Lesson 2: Update, Upgrade, Reinstallation
• Describe the differences between a macOS update, upgrade, and reinstallation.
• Describe the macOS Installer.
• Update macOS.
• Upgrade macOS.
• Reinstall macOS.
• Verify system information
• Troubleshoot a macOS upgrade or reinstallation.
9
cards
Lesson 3: Set Up Your Mac
• Complete initial macOS configuration.
• Adjust common system settings.
• Identify and install a configuration profile.
7
cards
Lesson 4: Use the Command Line
• Describe when the command-line interface is useful.
• Use man (manual) pages to find more information about commands.
• Manipulate files in the command-line interface.
5
cards
Lesson 5: Use macOS Recovery
• Access macOS Recovery utilities.
• Manage Startup Security Utility.
• Set a firmware password to secure macOS startup.
• Manage Secure Boot and external boot options for Mac computers that have the Apple T2 Security Chip.
• Reinstall macOS from macOS Recovery.
• Create an external macOS Recovery disk.
12
cards
Lesson 6: Update macOS
• Configure automatic macOS software update settings in Software Update preferences.
• Configure automatic App Store software update settings in App Store preferences.
• Automatically update Apple-sourced software.
• Manually update Apple software.
• Use a mobile device management (MDM) solution to update macOS.
7
cards
Lesson 7: Manage User Accounts
• Recognize various user account types and user attributes.
• Create and manage user accounts.
• Restrict access for children with Screen Time settings.
• Adjust login and fast user switching settings.
7
cards
Lesson 8: Manage User Home Folders
• Describe user home folders.
• Delete users’ accounts and archive their home folder contents.
• Migrate and restore home folders.
7
cards
Lesson 9: Manage Security and Privacy
• Describe password types and use.
• Manage secrets in Keychain.
• Turn on iCloud Keychain and manage it.
• Manage systemwide security and user privacy.
• Use System Extensions.
• Use Find My.
• Secure your Mac with Activation Lock.
• Lock your screen.
12
cards
Lesson 10: Manage Password Changes
• Change known passwords.
• Reset lost user passwords.
5
cards
Lesson 11: Manage File Systems and Storage
• Recognize systems that macOS supports.
• Manage disks, partitions, and volumes.
• Troubleshoot and repair partition and volume issues.
12
cards
Lesson 12: Manage FileVault
• Describe how FileVault helps protect data.
• Enable FileVault protection.
• Describe how to regain access to a FileVault-protected Mac when all local user account passwords are lost.
5
cards
Lesson 13: Manage Permissions and Sharing
• Describe file ownership and permissions.
• Explore macOS default shared folders.
• Securely manage file and folder access.
5
cards
Lesson 14: Use Hidden Items, Shortcuts, and File Archives
• Navigate to hidden files and folders.
• Examine packages and bundles.
• Manage aliases and links.
• Create and open ZIP archives and disk images.
8
cards
Lesson 15: Manage System Resources
• Explore and understand the macOS file layout.
• Discover common system files, their location, and their purpose.
• Describe System Integrity Protection.
• Manage font resources.
7
cards
Lesson 16: Use Metadata, Spotlight, and Siri
• Describe how macOS stores and uses file metadata.
• Use metadata such as tags and comments to organize your files.
• Use Spotlight and Siri to search for local and Internet resources.
8
cards
Lesson 17: Manage Time Machine
• Describe Time Machine.
• Configure Time Machine to back up data.
• Restore files from a Time Machine backup
• Restore an entire Mac from a Time Machine backup.
6
cards
Lesson 18: Install Apps
• Install apps from the App Store.
• Describe app support and identify security issues.
• Install apps using software packages and the drag-and-drop method.
7
cards
Lesson 19: Manage Files
• Use Launch Services and Quick Look to open files.
• Describe how Launch Services uses the app database.
• Preview files with Quick Look and the Preview pane.
• Work with apps that support Auto Save and Versions.
• Save and open documents saved to iCloud.
• Optimize local storage to reclaim space on the system volume.
12
cards
Lesson 20: Manage and Troubleshoot Apps
• Describe and support app types.
• Manage app extensions and widgets in Notification Center.
• Monitor and control processes and apps.
• Explore various app troubleshooting techniques.
14
cards
Lesson 21: Manage Basic Network Settings
• Describe Transmission Control Protocol/Internet Protocol (TCP/IP) networking concepts.
• Configure and monitor network settings.
• Connect to a Wi-Fi network.
10
cards
Lesson 22: Manage Advanced Network Settings
• Describe the macOS network configuration architecture.
• Manage multiple network locations and service interfaces.
• Configure advanced network settings.
6
cards
Lesson 23: Troubleshoot Network Issues
• Identify and resolve network configuration issues.
• Verify network configuration with Network preferences.
• Use Network Utility to aid in troubleshooting.
6
cards
Lesson 24: Manage Network Services
• Describe how macOS accesses shared network services.
• Configure built-in macOS network apps.
• Browse and access network file services using the Finder.
• Troubleshoot network shared service issues.
13
cards
Lesson 25: Manage Host Sharing and Personal Firewall
• Examine and turn on host-sharing services built into macOS.
• Examine and turn on content caching services built into macOS.
• Use screen-sharing tools to access other network hosts.
• Use AirDrop to share files.
• Secure shared services by configuring the personal firewall.
• Troubleshoot shared service issues.
9
cards
Lesson 26: Troubleshoot Peripherals
• Manage peripheral connectivity.
• Pair Bluetooth devices with your Mac.
• Troubleshoot peripheral and driver issues.
5
cards
Lesson 27: Manage Printers and Scanners
• Describe the technologies that enable macOS to print.
• Configure macOS for printers and multifunction devices.
• Manage and troubleshoot print jobs.
9
cards
Lesson 28: Troubleshoot Startup and System Issues
• Describe the macOS startup process.
• Examine the essential files and processes that are required to successfully start up.
• Learn about macOS startup modes.
• Troubleshoot startup and login processes.
18
cards
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macOS Support Essentials 11
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