This class was created by Brainscape user Kale Blakely. Visit their profile to learn more about the creator.

Decks in this class (27)

Module 1: Introducing Business Communications
Conference board of canada skills...,
Personal management skills,
Personal management skills compon...
13  cards
Module 2: Adapting Messages To Your Audience
5 audiences,
The initial audience,
The primary audience
34  cards
Module 6: Communicating Electronically (emails, social media etc)
What to know about e commerce,
When to use email,
Electronic messages lack all the ...
18  cards
Module 3: Communicating Culturally
Culture,
Three distinct groups of aborigin...,
High context cultures high contex...
34  cards
Module 4: Planning, Writing, Revising
Writing process,
Planning,
Drafting can include
18  cards
Appendix A
Active verb,
Passive verb,
Gerund
13  cards
Module 7: Composing Informative and Positive Messages
What are the purposes of positive...,
Why do i need to know how to orga...,
What kinds of informative and pos...
10  cards
Module 10: Communicating Audience Benefits
Audience benefits are advantages ...,
How do audience benefits work,
How do i identify audience benefits
12  cards
Module 8: Composing Negative Messages
What are the purposes of negative...,
Negative messages serve two prima...,
What kinds of negative messages w...
31  cards
Module 11: Communicating with Positive Emphasis
Whats the point of positive emphasis,
What should i do if my message is...,
How do i create positive emphasis
14  cards
Module 9: Composing Persuasive Messages
Even attracting and holding your ...,
In business people depend on pers...,
What do people find persuasive
24  cards
Module 12: Communicating using You-Attitude
Audience focus or you attitude is...,
Communicating you attitude,
What is you attitude in writing
11  cards
Module 19: Listening Actively
Listening,
Good listening is active because ...,
What do good listeners do
16  cards
Module 20: Working and Writing In Teams
People work in teams including vi...,
Team members operate on two basic...,
What kinds of communication happe...
49  cards
Module 21: Planning, Managing, and Recording Meetings
People in organizations meet in m...,
Informal one on one meetings,
Team meetings
22  cards
Module 15: Writing Information Reports
Informal reports,
Formal reports,
What do reports have in common
16  cards
Module 16: Writing Proposals and Analytical Reports
What other kinds of reports will ...,
All reports include,
Feasibility or yardstick reports
28  cards
Module 17: Writing Formal Reports
What does a formal report look like,
A full formal report may contain ...,
Report body
19  cards
Module 13: Researching
Research includes,
Secondary research,
Primary research
22  cards
Module 14: Summarizing and Documenting Information
Why do i need to know how to sum ...,
Learning how to sum up or synthes...,
How do i sum up information
18  cards
Chapter 5: Designing Documents, Slides, and Screens
Why is design important,
Effective design,
How do i begin to think about goo...
21  cards
Module 18: Using Visual To Tell Stories
Why use visuals,
Tables,
Figures
24  cards
Module 22: Making Presentations
What kinds of presentations are t...,
Informative presentations,
Persuasive and sales presentations
25  cards
Module 23: Researching Jobs
The first step in any job search ...,
The second step is to,
What do i need to know about myse...
14  cards
Module 24: Creating Persuasive Resumes
Resume,
How do employers read resumes,
How can i encourage an employer t...
17  cards
Module 25: Creating Persuasive Application / Cover Letters
Whats the point of the applicatio...,
The best letters are customized f...,
What kind of letter do i write
15  cards
Module 26: Managing the Interview Process
Whats the best interview strategy,
Three questions to prepare for an...,
Network as part of your strategy
26  cards

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mgmt 240

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