This class was created by Brainscape user Ben Milligan. Visit their profile to learn more about the creator.
By:
Ben Milligan
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Decks in this class (20)
How to make introductions
What generally occurs during an i...,
What constitutes a good introduct...,
What makes introductions differen...
4
cards
Overcoming selective understanding
Suggest ways a health professiona...,
The ultimate goal of health profe...,
Introductions establish the quali...
4
cards
Mental states of your client
When providing information there ...,
What are the differing types of q...,
What is the difference between en...
3
cards
Gathering information from your client
When gathering information the he...,
State 5 results of questions,
List 5 features of open ended que...
5
cards
Confronting your own emotions
What should a health professional...,
What is my own reaction when deal...,
Who controls and is responsible f...
12
cards
Self awareness
What four actions does self aware...,
What four actions does self aware...,
Why is it beneficial for a health...
5
cards
Stereotyping
Define stereotype and give an exa...,
Give three reasons why it is impo...,
What communication barriers can s...
6
cards
The whole needs of a person/s
What are the potential effects of...,
Physical aspects of the person ma...,
What are the components of the se...
7
cards
Non verbal communication
Page 118,
What are the possible effects of ...,
Give three examples of two of the...
7
cards
Effective listening
What is the basic characteristic ...,
What abilities are required to li...,
What are the benefits of active l...
7
cards
Environments and systems
Various environments form a dynam...,
List seven elements of the physic...,
Name three ways the health profes...
7
cards
Holistic health
What does holistic communication ...,
State three important elements of...,
What should health professionals ...
5
cards
Culture and conflict
An awareness and understanding of...,
State the major cause of conflict,
What is the natural tendency when...
9
cards
Working with the indigenous
What is the purpose of using appr...,
Explain why each individual has a...,
How can i demonstrate cultural sa...
7
cards
Navigating misunderstandings
Define misunderstanding,
List the factors that affect achi...,
Give examples of how two of these...
6
cards
Ethical communication
What does ethical communication a...,
Why must a health professional fu...,
What information must a health pr...
7
cards
Long distance communication
Using your own words define long ...,
List the types of long distance c...,
State the advantages of long dist...
4
cards
Correct telephone etiquette
What is important to do when answ...,
What is important when preparing ...,
Briefly describe an effective tel...
7
cards
Correct ways of making health documentation
Outline how a health professional...,
List three characteristics of a q...,
What are six potential reasons fo...
9
cards
Using electric communication
Using your own words define perso...,
List devices used for personal el...,
Suggest 5 different types of pers...
13
cards
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OT Communications
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