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Lauren Vaclavik
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Decks in this class (5)
Chapter 5: Customer Service Management
Today s customer dynamics,
Crm a business philosophy and a p...,
Customer centric architectural steps
10
cards
Chapter 6: Manufacturing & Supply Chain Planning
Product life cycle management plm...,
Successful outsourcing programs r...,
Plm components
9
cards
Chapter 7: Supplier Relationship Management
Basic activities of purchasing,
Purchasing function defined,
Supplier relationship management srm
11
cards
Chapter 8: Logistics Resource Management
Lrm key functions,
Logistics resource management lrm...,
Lrm process capability framework ...
11
cards
Chapter 9: Developing SCM Strategies
Present enterprise strategy,
Past enterprise strategy,
Scm technology deployment strateg...
10
cards
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SCMT 465
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