This class was created by Brainscape user Will Meeks. Visit their profile to learn more about the creator.

Decks in this class (12)

Organization Setup (3%)
What do locale settings impact,
What do business hours and holida...,
What are the options to define fi...
27  cards
User Setup (7%)
Why would a user be freezed,
What are some common user access ...,
What can be done to immediately p...
9  cards
Security and Access (13%)
What checks are done when users t...,
What are examples of standard pro...,
Why and how are custom profiles c...
25  cards
Standard and Custom Objects (14%)
What can be customized for standa...,
What are the main custom field at...,
What is an external id
22  cards
Sales and Marketing Applications (14%)
What is the opportunity board,
What is the big deal alert,
How does salesforce support estim...
44  cards
Service and Support Applications (13%)
What is a case process,
When would you use case comments ...,
When you want to track comments m...
29  cards
Activity Management and Collaboration (3%)
What is the difference between ta...,
What activity management features...,
Where can activities be found wit...
22  cards
Data Management (10%)
What is the salesforce id,
What happens to deleted records,
How does storage work in salesforce
33  cards
Analytics, Reports and Dashboards (10%)
How can you ensure that a dashboa...,
What are the different formats of...,
What impact does the sharing mode...
21  cards
Workflow / Process Automation (8%)
When are workflow rules evaluated,
How can workflow rules be evaluated,
What are the actions that a workf...
14  cards
Desktop and Mobile Administration (3%)
What data is available in the sal...,
What functionality is not availab...,
What functionality related to use...
14  cards
AppExchange (2%)
What are the different types of a...,
What are some examples of generic...,
Which type of solution can be dow...
5  cards

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SFA

  • Class purpose General learning

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