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TM254 Managing IT

This class was created by Brainscape user Stuart McColl. Visit their profile to learn more about the creator.

By: Stuart McColl
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Decks in this class (6)

Block 1, Part 1: Why IT Service Management?
What are the five stages of the s...,
What is a service,
What is an it service
23  cards
Block 1, Part 2: Service Operation
What is the itil definition of an...,
What is the itil definition of an...,
What is the itil definition of a ...
10  cards
Block 2, Part 1: Requirements Engineering
Name the activities involved in r...,
What aspects of a system are invo...,
What are the three dimensions of ...
18  cards
Block 2, Part 2: Requirements Elicitation and Goals
Name the steps in the requirement...,
Name the three categories into wh...,
What do interactor viewpoints rep...
17  cards
Block 2, Part 3: The Database Context
What is an information system,
What constitutes the processing o...,
What is a replicated database
21  cards
Block 2, Part 4: Conceptual Models
What is a conceptual data model,
What does a conceptual data model...,
What is a data dictionary
15  cards

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TM254 Managing IT

  • Class purpose General learning

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