Ch. 2 Role, Scope of Practice and Regulatory Process, Ch. 3 Theoretical Basis of Care, Ch. 4 Leadership, Quality Improvement and Safety, Practice Inquiry and Health Policy...
[Jeffrey Pfeffer] Power: Why Some People Have It and Others Don't, [Reinaldo Polito] Vença o Medo de Falar em Público, [Harvard Business Review] Gerenciando Pessoas