Itsm Flashcards & Quizzes

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ITIL 4 Exam Prep

ITIL 4 Exam Prep

By: Quann R

ITIL 4 Foundation, ITIL Guiding Principles, 4 Dimensions Of ITSM ...

6

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230

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2

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IT-Management

IT-Management

By: Loris ezela

2. Einführung IT-Management, 3. Grundlegende Aspekte IT-Management, 4. IT-Strategie ...

6

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64

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1

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CSM

CSM

By: M N

General, Routing/Assignment, ITSM Integration ...

14

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178

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3

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Collab Therapies 2

Collab Therapies 2

By: Fanny Chauvette

Diabetes, Infective Disease 1, Infective Disease 1 Meds Questions ...

28

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785

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1

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CSA II

CSA II

By: Pablo Maruk

access, admin, application ...

38

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439

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1

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ITIL Foundations

ITIL Foundations

By: Desiree Loughmiller

ITSM Overview, 4 Dimensions of Service Management, ITIL Service Value System ...

4

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101

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1

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Career

Career

By: A Chambers

ITSM - Event Management, IT Operations Lead Info, ITSM - Incident Management ...

11

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98

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1

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ITIL Certification

ITIL Certification

By: Gracie Cash

Beginning Service Management ITSM, Learning Objective 1.1 - Be able to Recall the Definition of Service, Utility, Warranty, user, Service Management and Sponsor, *LEARNING OBJECTIVE 1.2: Describe the concepts of cost, value, organization, outcome of risk, utility, and warranty ...

15

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69

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1

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ITIL 4 Foundations (Personal)

ITIL 4 Foundations (Personal)

By: Phillip Burk

Service, Organizations and Roles, Value in ITSM ...

40

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103

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2

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TeamDynamix

TeamDynamix

By: Alicia Van Maanen

ITSM, iPaaS

2

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38

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1

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ITIL Foundation

ITIL Foundation

By: Luke Bakare

Service Management Fundamentals, ITSM Lifecycle Fundamentals, Service Portfolio & Financial Management ...

7

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69

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1

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ITIL

ITIL

By: Gracie Cash

Service Management (ITSM) and Key Concepts, 1. Understand the Key Concepts of Service Management -1.2 Describe the key concepts of creating value with Services, 1. Understand the Key Concepts of Service Management -1.3 Describe the Key Concepts of Service Relationships ...

7

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45

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