1
Q
Lab 1.1 Download Class Resources
A
2
Q
Lab 1.2 Grant and verify Access to Applications
A
3
Q
Lab 1.3 Create Incidents Using Classic Lists
A
4
Q
Lab 1.4 Work Incidents Using Service Operations Workspace
A
5
Q
Lab 1.5 Create Incident Status Using the EC Portal
A
6
Q
Lab 2.1: Configure an Instance
A
ServiceNow
flashcards
Decks in class (21)
# Cards
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ServiceNow Administration Fundamentals59
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1.1 ServiceNow Class Resources6
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1.2 User Access and Personas24
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1.3 Explore the Modernized Work Experience17
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1.4 Work Incidents Using Serv ice Operations Workspace 1.5 Check Incident Status Using the Employee Center Portal1
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1. Lab6
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2.1 Instance Configuration25
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3.1: Classic Environment Lists and Filters36
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4.1,4.2: Table Administration51
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4.3: Import Data17
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4.4: CMDB41
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5: Configure Self Service23
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5.2: Service Catalog25
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5.3: Flow Designer32
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6.1: Reporting26
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6.2: Notifications16
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6.3: Additional Configurations17
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7.1: UI Policies and Business Rules28
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7.2: Migration and Integration20
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7.3: Applying an Update Set14
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7.4: Additional Administrator Resources33
