1.0 Mobile Devices

Question 1

These laptop components are often made from lithium-ion or lithium-ion polymer.

Answer 1

Batteries

Although the battery components are similar, laptops commonly have different battery form factors for each laptop make and model.

Question 2

What memory form factor is commonly used in laptops?

Answer 2

Small Outline Dual In-line Memory Modules

(SO-DIMMs)

SO-DIMMs are smaller than standard DIMMs, making them suitable for laptops and other compact devices.

Question 3

What type of laptop storage is often associated with an M.2 interface?

Answer 3

Solid State Drives

(SSDs)

SSDs are non-moving memory-based storage options and are often associated with the smaller M.2 interface.

Question 4

This wireless standard is commonly associated with high-speed LANs connecting through an access point

Answer 4

802.11

Question 5

Which type of mobile device connectivity is often associated with mobile phone payments and short-distance networking?

Answer 5

Near-Field Communication

(NFC)

NFC is commonly used on mobile phones and smart watches for authentication, payment systems, and other short-distance networking applications.

Question 6

True or False:

Authentication to a laptop using a fingerprint is known as biometrics.

Answer 6

True

Biometrics describes using part of ourselves to interact with our computers. This might include a fingerprint, face recognition, or a handprint.

Question 7

Where are Wi-Fi and Bluetooth antennas located on a laptop computer?

Answer 7

Inside the top of the display bezel

Wireless antennas need as much height as possible, and most laptops will run those wires around the top of the display.

Question 8

Fill in the blank:

A technician is migrating from a HDD to SSD and has backed up all contents of the HDD onto a single file. This backup file is called a(n) ______.

Answer 8

image

A storage drive image or clone is commonly a single file containing all of the operating system files, applications, and documents on the drive.

Question 9

This mobile device connector is often used for battery charging, data transfers, and video output to displays.

Answer 9

USB-C

The USB-C connector has become a standard connection type for many mobile devices.

Question 10

What proprietary Apple connector is commonly used for charging iPhones and iPads?

Answer 10

Lightning

The Lightning connector is often seen on legacy Apple devices.

Question 11

One person is exchanging electronic contact information by touching phones together. What type of network is most likely used to transfer this data?

Answer 11

Near Field Communication

(NFC)

NFC is commonly used for small data transfers over a relatively short distance.

Question 12

True or False:

Bluetooth networks are commonly categorized as a WLAN.

Answer 12

False

Bluetooth provides high-speed communication over short distances and is often referenced as a Personal Area Network, or PAN

Question 13

A user is connecting to the Internet using a Bluetooth connection to their mobile phone. What would best describe this type of connection?

Answer 13

Tether

A tether describes the use of an Internet connection on a mobile phone using a USB or Bluetooth link from another device.

Question 14

What accessory would be the best choice for drawing directly on a tablet display?

Answer 14

Stylus

Question 15

This type of wireless network is commonly used to connect a stylus with a tablet device.

Answer 15

Bluetooth

Bluetooth is often used to connect accessories to a mobile device.

Question 16

What interface is commonly used to connect a port replicator to a laptop computer?

Answer 16

USB

Port replicators commonly use a USB Type A or USB-C interface to connect to a laptop.

Question 17

What type of external device uses an active stylus with an external digitizer?

Answer 17

Drawing pad

Question 18

A user has connected a wireless headset to their mobile phone. What wireless network should be enabled on the phone?

Answer 18

Bluetooth

Question 19

Identify the connector:

Answer 19

Apple Lightning interface

Question 20

Identify the connector:

Answer 20

USB-C connector

Question 21

Identify the connector:

Answer 21

USB Type A

Question 22

What type of pointing device is most common on a laptop computer?

Answer 22

Trackpad

Many laptops include a trackpad built into the keyboard.

Question 23

What type of network connection uses a mobile phone and allows multiple users to connect to the Internet using Wi-Fi?

Answer 23

Hotspot

A hotspot uses 802.11 to allow multiple users to simultaneously use an Internet connection provided over a cellular network link.

Question 24

What mobile phone component contains the phone number and cellular network information?

Answer 24

SIM or eSIM

(Subscriber Identity Module or Embedded SIM)

A SIM or eSIM contains the information required for a mobile phone to work properly on the cellular network.

Question 25

This is the primary **security method** used during the **Bluetooth pairing** process.

Answer 25

PIN | (Personal Identification Number) ## Footnote A PIN is used to verify the device connecting during the Bluetooth pairing process.

Question 26

# True or False: A 5G network can theoretically communicate at speeds up to 10 gigabits per second.

Answer 26

True ## Footnote 5G technologies commonly communicate between 100 and 900 megabits per second, but higher frequencies can support speeds up to 10 gigabits per second.

Question 27

Detailed **mobile device location information** is often provided by this non-terrestrial service.

Answer 27

Global Positioning System | (GPS)

Question 28

What service provides **centralized management** of mobile phones and tablets?

Answer 28

Mobile Device Manager | (MDM)

Question 29

# Name the deployment strategy: A company using an employee's personal phone for **business purposes**.

Answer 29

Bring Your Own Device | (BYOD)

Question 30

# Name the deployment strategy: A company has provided a new employee with a smartphone and also allows **personal use** of the phone.

Answer 30

Corporate owned, personally enabled | (COPE)

Question 31

A technician has created a new policy which **requires a PIN** to unlock all corporate smartphones. What is the technician using to enforce this policy?

Answer 31

Mobile Device Manager | (MDM)

Question 32

A user is **not able to update** a corporate smartphone app unless they are on a Wi-Fi network. What would be the likely cause of this restriction?

Answer 32

Data cap ## Footnote A data cap can limit the amount of information transferred to a mobile device while using the carrier's cellular network.