10. Security

Question 1

Enroute Security Threats

Answer 1

• GREEN: Not credible. Continue normal operation,
• AMBER: Credibility uncertain. Continue or divert,
• RED: Credible. Land at the nearest suitable airport (designated by PIC, ATC or National Authority)

Question 2

Procedures When Written Threat Found On Board

Answer 2

• Ask CSS anything found on security check or onboard duties,
• Where and how the written note was found,
• Take a photo of the written threat with vPOS/EFB,
• Place the message in a sick bag and hadle it as little as possible

GREEN Level if:
- Does not specify your flight number, route, aircraft, DEP/ARR,
- No high-profile passenger on board,
- Does not give specific reason or make demands

Question 3

Written Threat On Board Levels

Answer 3

ALL:
- Request Police upon arrival,
- Call Duty Pilot and OCC after talking with Police,
- File ASR/CSR

GREEN:
- Continue normal operation,
- Prior disembarking advise police and hand over evidence,

AMBER:
- Continue or divert,
- Advise ATC with details,
- Don’t make any announcement regarding the threat

RED:
- Divert,
- Advise ATC with details,
- Follow ATC instructions and ground personnel,
- Monitor the onboard status,
- Consider PAN or MAYDAY,
- Pull CVR CB at the Shutdown Checklist

Question 4

Verbal Threat From Passenger Security Threat Threshold

Answer 4

If the answers for all questions are NO, use disruptive passenger procedures:
- Is he threatening safety/security of the aircraft?
- Does he claim to have some sort of weapon or device?
- Does he appear credible, give plausible info or make specific demands?
- Has been non-disruptive during the flight?

If the answers to either question 1,2 or 3 is YES use the Security Procedure

Question 5

Verbal Threat From Passenger Security Procedure

Answer 5

• Continue or divert,
• Gather as much information possible,
• Advise ATC if appropriate,
• Request Police upon arrival,
• Continue monitor the onboard status,
• Prior disembarking advise Police,
• Call Duty Pilot and OCC,
• File ASR/CSR

Question 6

Security Check During Post Boarding Crew Change

Answer 6

• Either Commander or SCCM shall inform arriving Commander or SCCM,
• Either off-going or ongoing Commander may sign the Form

Question 7

Unlawful Interference General Procedures

Answer 7

• Other name is “Special Security Event”,
• Immediate priority is to land ASAP,
• Use deadbolt “LOCKED KEY INOP” position,
• Advise ATC/State instructions,
• Set XPNDR 7500,
• If flight deck is secure, inform ATC “MAYDAY X 3, HIJACK, FLIGHT DECK SECURE, callsign”

Question 8

Commander Authority For Safety

Answer 8

For the safety of the aircraft, persons and property carried on board:
- Commander may give commands for securing the safety,
- Any persons who does not obey such a lawful command shall be reported to the police after landing,

Question 9

Crimes on Board Crew Responsibilities

Answer 9

• CC will take names and addresses
• Preserve evidence,
• Commander shall make Captain’s Special Report which may be used in a legal action

Question 10

Disruptive Passenger Threat Levels

Answer 10

• 1: Verbal disruptive behaviour,
• 2: Physically abusive behaviour,
• 3: Life-threatening behaviour (or display of a weapon),
• 4: Attemted or actual breach of the flight crew compartment

Question 11

Uncontained Disruptive Passenger On Ground

Answer 11

If local police failed to resolve situation, call Dublin Operations

Question 12

Disruptive Passenger Company Policy

Answer 12

• Company policy is to prosecute disruptive passengers,
• Commander shall ensure due process is completed on the ground even if the flight will be delayed,
• Commander shall ensure disruptive passenger reports and an ASR filed

Question 13

QRA

Answer 13

Quick Response Aircraft (Interceptors)

Question 14

Securing Aircraft

Answer 14

In EU Member States within Critical Part:
- Security Check completed,
- External doors are closed,
- Holds are closed,
- Aircraft chocked

In Non-EU Member States or EU Without Critical Part:
- In addition to above, stairs are withdrawn/removed/retracted

Question 15

Security Check

Question 16

Security Search

Answer 16

In addition to Security Check:
- Flight Deck (if left unattended),
- Cabin (between seats or seat and wall),
- Wheel Wells,
- External Panels and Hatches (if unauthorised tampering detected)

Must be accomplished when:
- Doubt of unauthorised person access to the aircraft,
- Aircraft arrives into a critical area from 3rd country (unless equivalent standards applied),
- Aircraft was accessible outside of the Critical Part and moved within
- Aircraft arrives into or departs from outside of Critical Part

Question 17

Leaving Flight Deck Inflight Procedures

Answer 17

• Fasten Belts ON,
• Call SCCM and confirm all passengers are seated,
• SCCM must remain in the FWD galley during this procedure,
• Door shall only be opened via inside door handle,
• Door shall be opened with aggreement,
• An experienced CCM remain on the flight deck and checks outside before allowing access