What are strategic business decisions?
Decisions made by top management that affect the long-term direction of a business
What are tactical decisions?
Decisions made by middle management that aim to meet strategic objectives.
What are operational decisions
Day-to-day decisions made by staff at all levels that help the business to run smoothly.
Who makes strategic decisions?
Senior managers
Who makes tactical decisions?
Senior or middle managers
Who makes operational decisions?
Staff at all levels
What is the impact of strategic decisions?
Long term
What is the impact of tactical decisions?
Medium term
What is the impact of operational decisions?
Short term