what is the agile manifesto
what is extreme programming
extreme programming flow
extreme programming principles
customers in extreme programming
what is pair programming
extreme programming problems
what are the scrum phases
change management
change management process
software change steps
factors in change analysis
what is software maintenance
types of software maintenance
maintenance cost
maintenance problems
maintenance predictions
what does software license cover
roles in licensing
what can software license be applied to
software warranty and liability
warranty asserts duration of time for ensuring software functions by providers
liability clause is for who is responsible if software causes damage
categories of software (free or not free)
reputational issues