127 training

Question 1

what is training

Answer 1

training provides workers with knowledge and skills which enable them to preform their jobs more effectively eg.up skilling , introduction

Question 2

explain the role of training in developing appropriate skills

Answer 2

• businesses end workers with skills to ensure production is of high quality
• training workers creates flexibility- workers can adapt to change more easily and contribute more
• training motivates, allowing workers to reach full potential
• training can assist in retaining high-quality staff who might otherwise leave
  -helpful when recruiting as employees may be attracted is training is offered

Question 3

what is induction training

Answer 3

• the training that an employee receives when they join an organisation.
• it enables a new recruit to become productive as quickly as possible/ avoids costly mistakes by new recruits not knowing procedures of their new job

Question 4

what is on the job-training

Answer 4

• learning by doing, employee is taught how to complete tasks by a more experienced worker
• this takes place in the workplace

Question 5

what is off the job training

Answer 5

• takes place away from the workplace eg. college and university courses, online courses

Question 6

what is an apprenticeship

Answer 6

• formal agreements between an employer and young employee where the employer gives training and workplace experience to the employee, and they get paid
• leads to recognised qualifications/ accepted through relevant industry

Question 7

what is retraining

Answer 7

• employees need to be retrained to cope with the changing working environment because eg. new technology, new health and safety requirements

Question 8

(+)/(-) of on-the-job training

Answer 8

(+) less disruption to the workplace through worker absence, low cost- uses existing employees to train other employees ,rather than external providers, training is directly relevant to the job

(-) management time spent planning the training, and during it- disruption, less quality of output as trainees complete the work, can make costly mistakes

Question 9

(+)/(-) of off the job training

Answer 9

(+) wider range of skills is gathered, input of new ideas into the workplace, employees gain worthwhile qualifications

(-) workers may seek to use their qualifications to seek better employment elsewhere , expensive due to the cost of the courses

Question 10

importance of training to employer

Answer 10

• training gives employees necessary skills to preform tasks efficiently- better job performance, higher productivity, less errors - better financial performance
• offering training increases employee loyalty and reduces turnover as employees are more likely to stay with a company that supports their growth

Question 11

importance of training depends on (employer)

Answer 11

• depends on the quality, if it is relevant to the specific job , to ensure employees have the relevant skills to improve performance
• the choice between online, in person training affects the effectiveness of- should suit the learning style of the employee and the nature of the skills being taught
• depends on the budget of training

Question 12

importance of training to employee

Answer 12

• training makes employees feel valued, as it shows the company is. investing in their growth- higher job satisfaction reducing turnover rates
• makes employees feel compotent in their job
• training prepares employees for promotions, helping to fill gaps internally- more opportunity

Question 13

importance of training depends on (employee)

Answer 13

• depends on if the training is tailored to the specific skills required for employees role- affects efficiency
• depends on the type of training eg.on the job, off the job- affects how well employees learn/ apply new skills
• depends on if the training is relevant to the business goals

Question 14

importance of training to customers

Answer 14

• they receive high quality products as employees are taught skills such as efficiency
• better customer service - better customer relationship - more equipped to help
• employees can be innovative and provide new products- strong customer loyalty

Question 15

importance of training depends on (customer)

Answer 15

• depends on the method of training eg. on the job training can affect quality of products
• depends on if the employee clearly understands how their job training relates to their job responsibilities - clear expectations helps employees use their training to meet customer needs

Question 16

importance of training to government

Answer 16

• well trained employees keeps them in employee as they feel component valued, and productive , and have promotion opportunities . (+)
• If training is poor then business has high labour turnover which means there is a greater need for governmental support (-)
• government will have to spend extra money on social support eg.adult education , benefits if training is poor (-)
• depends on the training method used as on-the-job, online ext suits different employees and affects their ability to learn and adapt skills

Question 17

importance of training to managers

Answer 17

• training opportunities lead to higher job satisfaction- employees feel valued and invested in-high employee satisfaction less labour turnover - benefits managers by reducing time/ resources needed for recruitment and training of new staff
• training equips employees with skills/knowledge needed to preform tasks more efficiency- leading in more output- meet objectives easier

Question 18

importance of training depends on (managers)

Answer 18

• depends on if the training is linked to the business overall objective- ensuing the skills is directly applicable to the company’s needs
• depends on the budget available to provide good training schemes, if little money/ bad training , time and resources can be lost