1.4.2 Training

Question 1

Define training

Answer 1

Process of developing a molly red by improving their knowledge and skills so they can perform there duties better

Question 2

Induction

Answer 2

Part of recruitment and selection process as new employees need to be trained

Question 3

What is on the job training and some drawbacks and benefits of it

Answer 3

This is training where you learn by actively partaking in the activity

• easier and cheaper to organise
• possible mistakes, disturbs others

Question 4

What is off the job training

Answer 4

training which occurs not in the job
+ safer, more motivating
- might be costly
- not always relevant if not directly linked to jobs

Question 5

What are some benefits of training for different positions

Answer 5

• owners: higher level of productivity
• employees: reduces anxiety so more able to do their jobs
• customers: better quality products and better customer service

Question 6

When is training required

Answer 6

• new employees join
• introduction of new technology
• new work place practices
• health and safety legislation changes

Question 7

What is a factor when considering training

Answer 7

• cost of training

- training is extremely expensive and is often the first finance to get cut