1
Q
troubleshooting
A
troubleshooting means to analyse and solve a problem with a computer system
2
Q
identifying hardware faults
A
- You can use diagnostic tools to check for RAM errors
- utility systems to scan for bad sectors of the computer
3
Q
troubleshooting tools
A
Identifying errors so a technician has a better understanding of a problem
4
Q
documentation/fault management
A
A system or process used to track documents that detects/isolates and fixes problems
