What 2 things does the project manager act as?
- coach
2. facilitator
True or False: managing teams is a technical skill
False; managing teams is a human resource management skill
Team
a group of people who work together to achieve a common goal
What are the 4 types of people?
- those who make things happen
- those who watch things happen
- those who don’t know what is happening
- those who don’t want to know what is happening
True or False: project managers are commonly only assigned to one project at a time
False; it is common for project managers to be assigned to more than one small project
Who is included in the owner’s team?
- clerical
- project engineers
- contracts
- safety
How are design teams selected?
project and discipline managers work together to select design teams based on the expertise require for the project
True or False: design teams include a representative from the owner of the project
True (may be the owner’s project manager)
Who is included in a construction team?
groups of people from several organizations
What are 6 characteristics of effective team management?
- well defined mission
- common goals, objectives and strategies
- clearly defined roles
- PM providing feedback
- open/honest communication
- discrete work assigned to individuals
What are the 3 main responsibilities of the project manager?
- identify and resolve conflict
- make decisions
- mentoring
True or False: effective communication is essential to team building
True
Maslow’s Hierarchy of Needs
a theory of motivation in which once one level of needs is fulfilled, humans seek to satisfy the next level of need
What are 4 methods for managing conflict?
- withdrawing/giving up (poor method)
- compromising/bargaining
- confronting and problem solving
- directing
