2.5.2 legislation

Question 1

what is consumer protection?

Answer 1

is in place to ensure businesses do not exploit customers

Question 2

what does consumer protection cover?

Answer 2

• if products are safe
• products are of an approved quality
• product information is there
• customers are treated fairly if they are unhappy

Question 3

customer has basic legal rights if:

Answer 3

• products give misleading info
• if it is of unsatisfactory quality
• not fit for its intended purpose

Question 4

what acts ensure consumer’s are protected?

Answer 4

• sales of goods act 1979
• consumer protection act 1987
• consumer rights 2015

Question 5

what does employee protection cover?

Answer 5

• rights to maternity, paternity leave
• termination of employment
• written pay slip
• how much time employees work
• minimum work

Question 6

what acts cover employee protection?

Answer 6

• working time regulations 1998
• minimum wage act 1998
• equality act 2010

Question 7

what does environmental protection cover?

Answer 7

• pollution
• destruction of wildlife
• traffic congestion
• resource depletion

Question 8

what is the competition policy legislation?

Answer 8

is in place to prevent collusion and anti competitive practises

Question 9

what does the competition policy cover?

Answer 9

• cartel activity
• abuse of market power
• anti competitive practises

Question 10

what is the health and safety policy?

Answer 10

ensures that businesses provide a safe and healthy workplace and facilities

Question 11

what does the health and safety policy cover?

Answer 11

• maintaining temp and noise levels
• guaranteeing hygiene level
• preventing social and emotional stress