2.7 Training

Question 1

Training Def

Answer 1

acquisition of knowledge and skills which can be applied to a particular job

Question 2

Induction

Answer 2

Training given to employees when they start a new job

Question 3

Health and safety

Answer 3

ensure employees aware of correct policies and procedures that need to be followed to ensure own safety and others safety

Question 4

Continuing personal development (cpd)

Answer 4

help employees in the process of lifelong learning and aid their development

Question 5

Changes in procedure

Answer 5

so employees are familiar with new ways of doing things

Question 6

Legislation

Answer 6

employees must meet any changes to the legal requirements placed on business

Question 7

New Technology

Answer 7

Employees will need training tk ensure stay up to date and can use technology effectively and efficiently within business

Question 8

Reasons for staff training

Answer 8

Induction
Health and safety
Continuing personal development (cpd)
Changes in procedures
Legislation
New Technology

Question 9

Benefits of staff training

Answer 9

to increase productivity
To remain competitive
increase staff motivation
Improve health and safety

Question 10

To increase productivity

Answer 10

staff should be better able to do their job and therefore work quicker and to a higher standard of quality

Question 11

remain competitive

Answer 11

better trained workforce be more efficient therefore firm should become more competitive

Question 12

Increase staff motivation

Answer 12

staff feel invested in by their employer more likely to be motivated

Question 13

Improve health and safety

Answer 13

reducing risk of accidents and subsequent issues

Question 14

On the job training methods

Answer 14

work shadowing
apprenticeship
job rotation
coaching and mentoring

Question 15

Internal courses - on the job

Answer 15

run courses inside their own firm and use their own equipment and machinery, content of course is designed specifically for firm method very efficient because nominee is shown how to do work and can practice

Question 16

Work shadowing on the job

Answer 16

new employees shadows an experienced employee means work alongside one another and trainee learns from experienced worker

Question 17

Role-play on the job training

Answer 17

method were make belive situstion created and employees have to work out how to solve problem

Question 18

staff handbook / documents on the job training

Answer 18

e.g. organisation chart, description of products and layout of business

Question 19

demonstration/ instructions on the job

Answer 19

showing trainee how to do the job

Question 20

coaching / mentoring on the job training

Answer 20

more intensive method of training involves close working relationship between an experienced employee and trainee

Question 21

Job rotation on the job

Answer 21

trainee given several jobs in succession to gain experience of a wide range of activities

Question 22

projects on the job

Answer 22

employees join project team which gives them exposure to to other parts of the business and allow them to take part in new activities.

Question 23

On the job training advantages

Answer 23

Cheaper
Doesn’t need to take time off
Effective if experienced worker
Tailored to business
Employees trained using own equiipment
Employees feel at home

Question 24

On the j*b training disadvantages

Answer 24

need to select suitable employee to carry out training.
Trainee may make mistakes which might be costly
Employee isn’t able to share experiences with workers
Bad habits might be passed on
Quality of training may not be as good as off the j*b training

Question 25

What if off the job training

Answer 25

Method of training where employees are trained away from normal place of work.

Question 26

lectures off the job training

Answer 26

Employees attend lectures where given info which can be applied in work

Question 27

Demonstrations off the job training

Answer 27

Effective for showing how tasks should be done. Trainee watches expert but then must be given an opportunity to practice skill

Question 28

Role play off the job training

Answer 28

method were make belive situstion created and employees have to work out how to solve problem

Question 29

Day Release off the job training

Answer 29

Employees take time off work to attend local college of training centre

Question 30

Distance learning / evening classes off the job training

Answer 30

Distance learning / evening classes

Question 31

Block release courses off the job training

Answer 31

May involve several weeks at a local college

Question 32

sandwich courses off the job training

Answer 32

employees spend longer period of time at college before returning to wrok

Question 33

off the job training advantages

Answer 33

Carried out by specialist higher quality Mistakes will not impact customers cost of training are easy to calculate May lead to formal qualification Training allow employees to concentrate especially since are away from distraction of work. Can talk to other employees at different places.

Question 34

off the job training disadvantages

Answer 34

more expensive More difficult to apply to work. Not use same equipment/ tools Training may not be specifically related to an individual firm's need Causes disruption to normal work patterns