3.3 BP modelling

Question 1

Q1: People involved in a process and their responsibilities are best described using the SIPOC model.

Answer 1

-> False, RASCI

RASCI= identifies roles to stakeholders; Responsible - accountable - supportive - consulted - informed
SIPOC is a method for describing and improving processes; suppliers - input - process -output - customer

Question 2

Q2: A general overview of a process can be best described using the SIPOC model.

Answer 2

-> true: SIPOC is an acronym that stands for Suppliers, Inputs, Process, Outputs and Customers. In practical terms, SIPOC is a process mapping and improvement method that summarizes the inputs and outputs of one or more processes in table form.

Question 3

Q3: Operational-level processes usually have an identifiable set of tasks, actors, and resources.

Answer 3

-> true

Question 4

Q4: Management-level processes are modelled best with techniques developed for modelling structured processes.

Answer 4

-> false, unstructured aka descriptive techniques

Question 5

Q5: Please categorize the following statements as either descriptive or prescriptive modeling techniques by filling in the blanks with descriptive or prescriptive.
- BPMN, FSM, and petri net are examples of?
- Complex tasks are best modelled with?
- Focus on the sequence of tasks – BPMN, control flow
- Less tsructures tasks ar best modelled with
- Control flow oriented techniques is a term used instead of?

Answer 5

• BPMN, FSM, and petri net are examples of?
  –> prescriptive techniques
• Complex tasks are best modelled with?
  -> descriptive
• Focus on the sequence of tasks – BPMN, control flow
  -> prescriptive
• Less tsructures tasks ar best modelled with
  –> descriptive techniques
• Control flow oriented techniques is a term used instead of?
  –> prescriptive techniques

Question 6

Q6 : Please do not try to memorize these definitions. The main intention of this fill-in-the-blanks exercise is to help you learn the basic concepts.
- A(n) Blank 1 happens during the course of a business process. It can affect the flow of the process specifically it starts, interrupts, or ends the flow. It has a trigger (a reason why it occurs) and can also have a result (it can execute or produce something).

• A(n) Blank 2 is work performed within a business process either by a human being or by a computer.
• A(n) Blank 3 shows the order in which activities will be performed in a process. It also connects an event to an activity.
• A(n) Blank 4 shows the flow of messages between two entities that are prepared to send and receive them.
• A(n) Blank 5 controls how sequence flows interact as they converge and diverge within a process.

Answer 6

• A(n) Blank 1 happens during the course of a business process. It can affect the flow of the process specifically it starts, interrupts, or ends the flow. It has a trigger (a reason why it occurs) and can also have a result (it can execute or produce something).
  -> event
• A(n) Blank 2 is work performed within a business process either by a human being or by a computer. -
  -> activity
• A(n) Blank 3 shows the order in which activities will be performed in a process. It also connects an event to an activity.
  -> sequence
• A(n) Blank 4 shows the flow of messages between two entities that are prepared to send and receive them.
  -> message
• A(n) Blank 5 controls how sequence flows interact as they converge and diverge within a process.
  -> gateway