Multifunction devices (MFD) – Printer – Scanner – Fax (yes, really) – Network connection – Phone line connection – Print from web
There are a lot of things that can go wrong – You’re going to fix them
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2
Q
Unboxing a device
A
These can be large devices – Make sure you have enough room – Stay out of walkways
Check the area – Power – Network – Accessibility
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3
Q
Printer drivers
A
Specific to a printer model
Get this exactly right
Get the right operating system drivers – Windows 10, Windows 11 – Get the right version of the operating system – 32-bit drivers are very different than 64-bit drivers
You can’t mix and match drivers – It’s a very specific task
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4
Q
PCL or PostScript
A
PCL (Printer Command Language) – Created by Hewlett-Packard – Commonly used across the industry
PostScript – Created by Adobe Systems – Popular with high end printers
Make sure the drivers match the printer – PCL printer, PCL driver – PostScript printer, PostScript driver – Wired device sharing
USB type B – The most common connector – USB Type B on the printer, USB Type A on the computer
Ethernet - RJ45 connector
May include more than one option
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5
Q
Wireless device sharing
A
Bluetooth – Limited range
802.11 Infrastructure mode – Many devices using an access point
802.11 Ad hoc mode – No access point – Direct link between wireless devices
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6
Q
Sharing the printer
A
Printer share – Printer is connected to a computer – The computer shares the printer – Computer needs to be running
Print server – Print directly to the printer – Jobs are queued on the printer – Jobs are managed on the printer – Web-based front-end – Client utility
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7
Q
Configuration settings
A
Duplex – Save paper – Print on both sides of the page without manually flipping over the paper – Not all printers can do this
Orientation – Portrait vs. Landscape – The paper doesn’t rotate – The printer compensates
Tray settings – Printers can have multiple trays – Plain paper, letterhead, etc. – Choose the correct tray in the print dialog
Quality – Resolution / Color, greyscale / Color saving
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8
Q
Printer security
A
User authentication – Everyone can print – Set rights and permissions – Printing vs. managing the printer
Badging – Authenticate when using the printer – Your job doesn’t print until you use your employee badge – Quick and easy
Audit logs – Cost management – Security monitoring – Event Viewer / System Events – May be built into the printer or print server
Secured prints – Printer must support secure printing – Define a passcode – Use the passcode at the printer
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9
Q
Flatbed scanner
A
Different form factors – All-in-one multifunction device – Standalone flatbed
May include an ADF – Automatic Document Feeder – Multiple pages
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10
Q
Network scan services
A
Scan to email – Scans are sent to your inbox – Large scans can fill up your mailbox
Scan to folder – Using SMB (Server Message Block) – Send to a Microsoft share
Scan to cloud – Cloud storage account – Google Drive, Dropbox, etc.