3B - operations systems

Question 1

inputs

Answer 1

are the resources used by a business to produce a good or services

Question 2

6 categories of inputs

Answer 2

1. labour resources (employees)
2. raw materials
3. capital resources ( equipment + machinery)
4. time
5. utilities (water, gas, electricity)
6. information

Question 3

processes

Answer 3

are the actions performed by a business to transform inputs into outputs

Question 4

outputs

Answer 4

are the final good or services produced as a result of a business’s operations system, that are delivered or provided to customers