4) UNIT 2 - Training and Development

Question 1

what is induction training

Answer 1

when staff will be invited to a course which intends to:

• make them more aware of what is expected in the tasks they are expected to perform
• allow them to quickly develop an awareness of the organisation’s policy and practices
• allow them to become familiar with their surroundings.

Question 2

list the 5 activities that could be included in an induction training

Answer 2

• welcome and intro by HR manager
• security procedures within the firm
• issue of passwords for IT systems
• tour of firm
• introduction to fellow collegues

Question 3

what is on the job training?

Answer 3

training done while the candidate works and is usually managed by an experienced member of the team

Question 4

give 2 advantages of on the job training

Answer 4

• get first hand experience of what the job entails
• cheaper
• more productivity for the business as employees are not away from the work place

Question 5

give 3 disadvantages of on the job training

Answer 5

• could be detrimental on customer satisfaction as it may inconvenience them
• may be challenging to employee to handle learning and working
• bad habits from trainer could be passed to employee

Question 6

what is off the job traning

Answer 6

training done outside outside of the working environment or business
e.g. college

Question 7

give 3 advantages of off the job training

Answer 7

• uses specialist teacher/trainers so employee receives expert training
• employee can focus solely on learning - doesn’t have the distraction of working too
• gain a recognised qualification

Question 8

give 2 disadvantages of off the job training

Answer 8

• expensive - teachers/colleges

* person is no longer in the workplace reducing the organisation productivity

Question 9

describe the drawbacks/costs of training to an employer

Answer 9

• training costs are high

* working time and output are lost when staff take part in training

Question 10

list 7 benefits to the employer of training

Answer 10

• increases staff efficiency as they become faster
• more flexibility as they can carry out a range of tasks
• better motivation and morale as staff have the ability to do their job well
• improves image of organisation
• better staff retention
• organisation becomes more attractive as an employer so recruitment is more successful - attract talented and ambitious candidates
• upskilling current work force so no need to recruitment - expensive

Question 11

list 3 benefits to employees of training

Answer 11

• can result in opportunities for promotion
• increase salary/career advancement
• learning can be directly related to practical use in their job

Question 12

what is a work based qualification

Answer 12

enables employees to gain qualifications whilst working. Often through apprenticeship programmes

e.g accountancy (deloitte)

Question 13

benefits of work based qualifications/ apprenticeships?

Answer 13

• study towards a qualification whilst still earning a salary
• gaining practical skills and experience whilst still studying
• good if an individual cannot afford the cost of university
• does not require time away from the work place

Question 14

what is a VLE

Answer 14

an electronic learning system that stimulates a classroom

may contain support content like lectures, notes, powerpoints

Question 15

what are 3 advantages of VLE’s to the employer

Answer 15

• less time spent away from work place by employees increases productivity
• travel costs eliminated as employees can access the VLE anywhere providing internet
• Employee does not need to be sent away to colleges - save money on expensive training courses
• development of employee improves chances of career progression which improves motivation and retention

Question 16

what are the 4 advantages of VLE’s to the employee

Answer 16

• increased flexibility as VLE can be accessed at any time with internet e.g. commuting to work
• can learn at their own pace and return back to material as many times as they want
• social space allows employees to interact with other learner if they have queries
• improves chances of career progression

Question 17

describe 2 disadvantages of VLE’s

Answer 17

• reluctant employees - prefer traditional method of learning
• technical problems - no internet or network is down, cannot access VLE