What is negotiation?
A process to resolve disputes, agree upon courses of action and reaching outcomes to satisfy the interests of those involved.
What is the negotiation process?
Planning, conducting, measuring success
What is planning in negotiation?
Objectives, benefits and weaknesses of options, evidence
What needs to be conducted during a negotiation?
Setting the tone, presenting a proposal, understanding your own and the others point of view, reaching agreement.
How should success be measured in negotiation?
What went well, what could be improved