selection
process of:
concerns in selection
no perfect way to carry it out
poor selection = costs
legal requirements
steps in selection
organizational fit - valuable attributes in employees
team/functional fit - interpersonal skills
job fit - requirements are based on job specifications
cv application forms references portfolio tests (personality, ability, motivation...) group exercises interviews assessment centres
question types to avoid
close questions guiding/suggestive multiple choice double questions hypotheticals open questions incisive questions comparative questions response encouragement
choosing selection tools/techniques
validity reliability costs administrative ease type of job
competency assessment interview
OPEN competency area w/ question
BACK UP w/ evidence
performance of candidates in the tests should be stored in order to create a profile
weighted average approach - all candidates undertake all tests
sequential approach - all candidates take the first test and those eliminated are not called for subsequent tests
generic indicators when evaluating selection process
quickness in adjusting + integrating functions
investment in training
stability of personnel + turnover
income + productivity
improvement of human relations