Compassion
empathy
kindness
respect
trust
dignity
Care
commitment to look after patients
Competence
equipped with correct knowledge, skills, education, ongoing support and training
Communication
with patient and family, especially when vunerable
Courage
when delivering care:
- speak up when things are wrong
- spread good practice
- challenge
- say stop
- place others intrests first
Commitment
work as a team to make care happen for evry patient