What is the purpose of the Early Identification and Intervention Program (EIIP)?
To identify and respond to department members who display signs of a decline in work performance or other problematic behavior.
EIIP focuses on employee well-being without disciplinary action.
How is EIIP distinct from other departmental processes?
EIIP is separate from processes performed in the Internal Affairs Bureau (IAB), the administrative investigative systems, and employee disciplinary action conducted by the Office of Labor Relations (OLR).
This distinction emphasizes EIIP’s non-disciplinary approach.
What type of approach does the EIIP utilize?
A non-disciplinary approach.
EIIP aims to support employees rather than punish them.
What does the EIIP Alert Process involve?
Identification and response to signs of declining work performance or problematic behavior.
This process is integral to the EIIP’s function.
What is included in the performance reviews under EIIP?
Monitoring work performance and well-being of department members.
Performance reviews help to identify potential issues early.
What does SER stand for in the context of EIIP?
Significant Event Reporting.
SER is a component of the EIIP that aids in monitoring employee behavior.
What is the primary responsibility of EIIP?
To identify problematic behavioral patterns and provide resources to members such as training, counseling, and support.
What are the first-line supervisor’s responsibilities regarding EIIP alerts?
- Review members’ Blue Team dashboards monthly
- Receive EIIP alert from Blue Team via email notification
- Consult with second-line supervisor regarding any alerts received
- Physically meet with the member to discuss the alert
- Complete the EIIP alert in Blue Team and forward to second-line supervisor for approval within 14 calendar days if no concern
- Consult with second-line supervisor for action if a behavioral pattern is identified
- Continue to assess the member’s work performance.
What should a first-line supervisor do if an alert is related to an open case?
Speak in general terms to gauge the member’s well-being without discussing specifics of the case.
What does the second-line supervisor review?
Members’ Blue Team dashboards at any time.
What actions can a second-line supervisor take upon receiving an EIIP alert?
- Provide feedback and support to first-line supervisor
- Approve the alert and forward it to the bureau commander
- Send it back to the first-line supervisor with instruction if not approved.
What is the bureau commander’s responsibility regarding EIIP alerts?
- Review completed EIIP alert from second-line supervisor
- Forward approved alert to EIIP within 45 calendar days
- Send back unapproved alerts with instructions for action.
What does EIIP aim to achieve through performance reviews?
Identify a member’s decline in work performance and encourage well-being through early supervisory intervention.
What does the Significant Event Reporting (SER) process monitor?
The involvement of members in significant events over a period of time.
What is the purpose of the SER process?
To track significant events and proactively address the mental health and well-being of members.
What happens if a member exceeds an EIIP-established threshold?
The EIIP alert process will be initiated.
What are the responsibilities of a supervisor when they become aware of a significant event?
- Ensure the member is made aware of PEAP services
- Log into Blue Team and complete a Significant Event Report
- Link the involved member without linking any allegations
- Mark the incident complete.
What indicates a member’s status on the Blue Team dashboard?
- Gray: No identified issues
- Orange: One incident away from threshold
- Red: Reached or surpassed threshold.
How often are EIIP-established thresholds reviewed?
Annually by the EIIP analyst.
What is the time frame for first-line supervisors to respond to EIIP alerts?
Within 14 calendar days of an EIIP alert notification.
Fill in the blank: EIIP alerts will not be documented in _______.
Contact Reports.
True or False: Only the member and their chain of command have access to the member’s Blue Team dashboard.
True.
What data is included in performance reviews produced by EIIP?
- IAPro data
- Problematic behavior
- Productivity
- BWC statistics
- Leave and overtime history
- Work history
- Active transfer or promotional list rankings.
