There’s a
Problem with…
There’s
Something wrong with
It doesn’t
Work
It has
Stopped working
It’s
Broken
The dial has
Come off
Can I have my
Money back, please
Can I
Exchange it, please
Can you
Repare it?
I’m not
Happy about that
Can I see the
Manager please?
I’m going to
Write to
What’s wrong
With it
When did you
Buy it
Have you got
The receipt
Would you like
A refund
We don’t give
Refunds
I can give you
A credit note
There’s nothing
I can do