Informed consent
Means that before making a final decision, a patient has the right to be given all the relevant information about their care
Grievance
Any concern, problem or complaint you may have at work.
“Raising a grievance”
Autonomy
Means everyone has the right to make the final decision about their care or treatment
Employment tribunals
Responsible for hearing claims from people who think an employer is treating them unlawfully
The equality act 2010
Covers 9 protected characteristics:
Age, disability, gender reassignment, pregnancy/maternity, race, religion/belief, sex, sexual orientation, marriage
Ethical practice
Links to person centred care, provides a framework for a certain situation and how to best act. If a treatment causes more harm than good we should not consider it
Adhering to quality standards
Ensuring consistency, monitoring processes and procedures, maintaining health and safety, facilitating continuous improvement
Written statement of employment particulars
Two types: the principal statement - employers name, job title, pay, start date, hours, length of job, probation, benefits and training
The wider written statement - pensions, any collective agreements, right to extra training, disciplinary procedures
Agencies involved in safeguarding
Local authority social care services, GPs, hospitals, education settings, ofsted, CQC, DBS
The inverse care law
The concept of inclusion health allows us to see that people who are already disadvantaged are more likely to be excluded from access to healthcare
Those in most need of medical care are least likely to receive it
The cycle of disadvantage
Social exclusion
Describes how groups of people can be marginalised from social, economic or healthcare systems.
Socially excluded groups include homeless, alcohol drug dependent, vulnerable migrants, sex workers and victims of modern slavery
confidentiality
Confidentiality is important in building relationships between staff and patients. Fear or lack of confidentiality may mean patients withhold information and leaves them less likely to receive treatment
Truthfulness
An obligation for healthcare staff and is important for patients to make informed decisions
Continuing professional development
It is how professionals learn to maintain, develop and enhance their abilities and knowledge.
Methods of learning: conferences, events, training workshops, e learning programs, best practice techniques, ideas sharing and shadowing staff
