DEMI
Document the process
Educate participants and Ensure they comply
Measure
Improve
DIKW
Data, information, knowledge, wisdom
ISMS
Information Security Management System
CIA
Confidentiality
Integrity
Availability
SLAM chart
Service Level Agreement Monitoring
ITSCM
IT Service Continuity Management
AMIS
Availability Management Information System
PEEC
Progress
Effectiveness
Efficiency
Cost effectiveness