AB.TNC

Question 1

Identify the purpose of the Alberta’s Standard Policy Form (SPF9).

Answer 1

SPF9 provides auto insurance for Transportation Network Companies (TNCs) and their authorized TNC drivers.

Question 2

What insurance must a driver have who provides ride-sharing services?

Answer 2

• personal insurance (for normal personal use)
• insurance through their TNC (for periods when they are providing ride-sharing services)

Question 3

Describe the 4 ‘use periods’ related to SPF9.

Answer 3

PERIOD 0: personal use - driver is NOT logged in to the TNC app
- (driver’s own insurer is liable for accident)
PERIOD 1: driver IS logged in to the TNC app, but has not accepted a ride
- (if driver’s own insurer denies claim, then TNC insurer is liable and no COLL cov; max: 1M)
PERIOD 2: driver HAS accepted a ride and is en route (TNC insurer is liable)
PERIOD 3: passengers are IN vehicle (TNC insurer is liable)

Question 4

Identify coverage triggers that BEGIN and END accident benefits coverage under SPF9.

Answer 4

• BEGIN coverage: driver logs in the TNC app
• END coverage: driver logs out (or last passenger exits vehicle)

Question 5

Identify 3 pieces of information that TNC must make available to the public and consumers.

Answer 5

1. LICENSE: a proper municipal license
2. POLICY: valid auto insurance policy (on website or driver’s smart-phone)
3. IIF (Insurance Information Form) via driver’s smart-phone

Question 6

Identify the purpose of IIF (Insurance Information Form)

Answer 6

provide basic information to ride-sharing passengers about the driver and their insurance coverage

Question 7

Briefly explain the basic layout of IIF (4 items)

Answer 7

NAME of insured / insurer
POLICY #
POLICY effective / expiration date
VEHICLE description

Question 8

Identify 2 situations where SPF9 purchased by a TNC would NOT provide coverage when the driver IS logged in

Answer 8

• carrying street-hailed passengers
• transporting cargo

Question 9

In the event of an accident, describe the exchange of information required between the TNC, insurance providers, & brokers (5 items)

Answer 9

ACCIDENT INFO: dates, times, circumstances
ELECTRONIC INFO: precise times when driver was logged in and logged out of TNC app

Question 10

Give 2 examples of technology that are disrupting the insurance and transportation marketplace

Answer 10

• UBI (Usage-Based Insurance)
• ride-sharing (Ex: Uber)

Question 11

Identify a similarity between UBI and ride-sharing

Answer 11

Both require NEW TECHNOLOGY to function

• UBI requires a device installed in your car to capture driving data
• RIDE-SHARING technology requires a smart-phone app to connect providers and customers

Question 12

Identify a difference between UBI and ride-sharing

Answer 12

UBI is a way for insurance customers to LOWER THEIR RATES based on good driving habits

RIDE-SHARING technology requires a NEW TYPE OF INSURANCE POLICY to cover the use of personal vehicles to carry paying customers.

Question 13

Identify 2 issues/dangers associated with UBI technology

Answer 13

UBI: collects personal data, so data PRIVACY & TRANSPARENCY regarding use of UBI data must be addressed

Question 14

Identify 2 issues/dangers associated with ride-sharing technology

Answer 14

RIDE-SHARING must ensure that drivers have PROPER COVERAGE to protect drivers and consumers

COMPETITIVE IMPACT to traditional taxi-drivers and taxi companies could be devastating