ABP
Able Bodied Persons
AC
Aircraft
ACS
Airport Customer Service
AED
Automated External Defibrillator
AFT
Rear Portion of Aircraft
AH
Announcement Handbook
APU
Auxiliary Power Unit
ATC
Air Traffic Control
CBT
Computer Based Training
CPR
Cardio Pulmonary Resuscitation
CQ
Continuing Qualification
CRO
Complaint Resolution Officer
CRM
Crew Resource Management
DOT
Department of transportation
EEMK
Enhanced Emergency Medical Kit
ELT
Emergency Locator Transmitter
EPC
Evacuation Preparation Checklist
ETA
Estimated Time of Arrival
ETD
Estimated Time of Departure
FA
Flight Attendant
FAA
Federal Aviation Administration
FACTS
Flight Attendant Comments Tracking System
FAM
Federal Air Martial
FBI
Federal Bureau of Investigation