active listening

Question 1

to accurately and interpret receive the messages with thoughtful attention and consideration in the communication process

Answer 1

listening

Question 2

the process, function, or power of perceiving sound; a physical process

Answer 2

hearing

Question 3

this also requires attention, focus, and interest for the purpose of understanding the meaning of the message or information expressed by the speaker

Answer 3

listening

Question 4

it is an ability that requires more than just listening to what another person says; it also requires attempting to comprehend the meaning and intent behind those words

Answer 4

active listening

Question 5

how to do active listening?

Answer 5

1. pay attention and listen attentively to the speaker
2. let the speaker discuss his/her ideas comfortably
3. withhold judgment and advice
4. do not interrupt and wait until the speaker finished talking
5. be attentive, notice (and use) non-verbal cues, and show interest with eye contact
6. empathize with the speaker
7. give your feedback and respond appropriately
8. asking open-ended questions to encourage further responses
9. paraphrasing and reflecting back what has been said