1
Q
What are the two types of activities in Salesforce?
A
Tasks and Events
- tasks are like sticky notes or members of a to-do list - they have a set due date or time that they need to be completed by and serve to give users reminders of what they need to accomplish
- events have a set start and end time and include activities such as meetings and conferences
2
Q
How do we create a multiday event?
A
- we can create multiday events by simply creating a new event with the start and end time more than 24 hours apart
3
Q
What is the difference between Public and Resource Calendars?
A
- public calendars are generally used for department or company-wide events such as meetings or social events
- resource calendars are used to denote the availability of shared resources, such as conference rooms
- once we’ve created a calendar, we’ll be able to choose the users and groups within our org who have access to the calendar and their level of access
Week 4 Takeaways
flashcards
Decks in class (10)
# Cards
