What is operations management
Fulfilment of customer orders, takes inputs, processes them and creates outputs to distribute to customers
What is added value
The value of the finished good or service over and above the cost of achieving it
What are the 4 factors of production
Land, labour, capital and enterprise
What benefit does added value have
High added value allows a business to charge a premium price and hence increase profit margins
In which ways can value be added
Manufacturing, marketing, technology, customer service, USP, branding and celebrity endorsement