Describe validity
Rich source of qualitative data
Describe insight
Understand what something is like to experience it
“verstehen”
gain empathy and insight into their meaning and viewpoints
Describe flexibility
enter with an open mind not a hypothesis
Change direction due to new situations
Allows researched to discover things that other methods may miss
Describe practical advantages
Rapport, observe deviant groups
cicourels - study of how police categorise juveniles by making unconscious assumpotions about criminal types