Analyzing and optimizing technical and business processes

Question 1

How many topic areas are involved in Analyzing and optimizing technical and business processes?

Answer 1

3

Question 2

What are the topic areas for Analyzing and optimizing technical and business processes?

Answer 2

• Analyzing and defining technical processes
• Analyzing and defining business processes
• Developing procedures to ensure resilience of solution in production (e.g., chaos engineering)

Question 3

what is another name for Developing procedures to ensure resilience of solution in production?

Answer 3

Chaos Engineering

Question 4

What are the considerations for Analyzing and defining technical processes?

Answer 4

• Software development life cycle plan (SDLC)
• Continuous integration / continuous deployment
• Troubleshooting / post mortem analysis culture
• Testing and validation
• Service catalog and provisioning
• Business continuity and disaster recovery

Question 5

What are the considerations for Analyzing and defining business processes?

Answer 5

• Stakeholder management (e.g. influencing and facilitation)
• Change management
• Team assessment / skills readiness
• Decision-making process
• Customer success management
• Cost optimization / resource optimization (capex / opex)