APHR STUDY EXAM > APHR Learning & Development > Flashcards

APHR Learning & Development Flashcards

(70 cards)

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1
Q

ADDIE Model

A

A training design technique

A process for designing training programs that has five steps: analysis, design, development, implementation, and evaluation.

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2
Q

Angoff Method

A

An exam scoring process

A way to set the standard score for passing a test.

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3
Q

Apprentice

A

A person learning a skill, trade or profession

A person learning a trade or skill from a qualified person for a specific length of time

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4
Q

Asynchronous learning

A

An online teaching method

A teaching method where the students and teachers are online at different times

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5
Q

Auditory learning

A

Information understood by hearing or listening

A learning style in which a person receives information verbally

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6
Q

Blended learning

A

A mix of different types of learning

A learning method that combines face-to-face teaching with online learning

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7
Q

Brainstorming

A

A process for producing new ideas and solutions

A method in which individuals or groups spontaneously find solutions to a problem

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8
Q

Buddy program

A

A program that encourages Mentoring

AKA partner program. Mentoring is when an experienced person shares knowledge with someone who has less experience

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9
Q

Career development

A

Progress in a job or profession

And employee’s progress through each stage in his or her career

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10
Q

Career ladder promotion

A

A structured job advancement

Job advancement through a series of defined positions, from lower level to higher level

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11
Q

Career management

A

Planning and controlling the professional development of an employee

Preparing, implementing, and monitoring the career path of employees, with the focus on the goals and needs of the organization

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12
Q

Career planning

A

Managing professional goals

Taking steps to improve professional skills and create new opportunities

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13
Q

Cascading goals

A

Goals that flow from the top to the bottom of an organization

Goals that an organization sets at a high level, which flow down as goals for departments, and then become goals for specific people

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14
Q

Certification

A

A procedure to grant an official designation

Confirmation of specific achievements or characteristics given by an authority, usually by issuing a certificate or diploma after a test

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15
Q

Change agent

A

Something or someone that causes change

A person or department that deliberately causes change within an organization

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16
Q

Coaching

A

Guiding, giving information, or training

A method of developing specific skills in which a coach gives information and objective feedback to a person or group

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17
Q

Cognitive ability

A

Intelligence

Thinking skills and mental abilities

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18
Q

Cross-training

A

Learning new skills beyond one’s current job responsibility

Teaching employees the skills and responsibilities of other positions in the company to increase their effectiveness and to provide greater staffing flexibility in the organization.

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19
Q

Deductive

A

Reasoning from the general to the specific

A method of reasoning that forms a conclusion from general information; the opposite of inductive reasoning, where a conclusion is formed from particular facts

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20
Q

Design thinking

A

A problem- solving methodology for exploring future outcomes

A process of exploring future innovative solutions for customers which draws upon logic, imagination, and intuition

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21
Q

Didactic

A

Instructive, teaching

Intending to teach or demonstrate

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22
Q

Distance learning

A

Remote teaching method

A method of education that uses TV, DVDs and CDs, computers, and the internet, instead of traditional classroom teaching, where students are physically present with their teacher

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23
Q

Distributed training

A

A method of instruction over time and distance

A method of trying that allows instructors, students, and content to be located in different places. This type of training can be used together with traditional classroom or it can be used to create virtual classrooms

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24
Q

Downward communication

A

A flow of information from superiors to subordinates

Information to lower level employees in the organization

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25
E-learning
Online training or education A method of education where students attend classes on a computer or on the internet.
26
Extrinsic rewards
Measurable recognition Work or actions where the motivating factors are material and are measured through monetary benefits, grades, prizes, and praise
27
Face- to- face
Being physically present with another person Interacting well in the presence of another person, as opposed to on the telephone, a webinar, or e-mail
28
High-potential or " hi-po"
Employs identified for advancement due to their talents and skills Employees who have the capacity to grow into higher levels of leadership in the organization.
29
HRD
Human resources development The part of human resource management that deals with training employees and giving them the skills they need to do their jobs both now and in the future.
30
Interpersonal skills
Traits for effective social interaction Effective social qualities for communicating and building good relationships with different people
31
Interpretation
Explanation of meaning An explanation of the meaning of something; translating spoken language
32
Intrinsic reward
Non--material satisfaction Non-material motivation which comes from personal satisfaction (for examples, job status, job satisfaction, or human interest)
33
Job enrichment
A motivational tool for increasing job satisfaction A way to motivate employees by giving them greater responsibilities and more verity in their work
34
Job rotation
Changing work assignments A way to develop employees by giving them different jobs to perform
35
Job shadowing
Observing another person's work practices Learning a new job by watching another employee work
36
Knowledge Management
Organizing information to improve business performance The process of gathering, documenting, and sharing important information to improve the performance of employees and the organization.
37
Leadership
A management ability The ability to influence other people or groups to achieve a goal!
38
Leadership development
Activities that enhance leadership performance Investment in programs to help current leaders become more effective and to build future leaders
39
Leadership pipeline
Source of Future Leaders The people in a company who will be developed to move into higher levels of leadership over time
40
Learning curve
The rate at which a person acquires new skills and knowledge The time it takes for a person to acquire new information and skills and to perform successfully
41
Learning effectiveness model
Method of assessing results of development programs Measuring the impact of employee training and development programs on business goals
42
Learning Management system (LMS)
Computer software for employee development Computer software that administers, tracks, and reports on employee development opportunities such as classroom and online events, e-learning programs, and training content
43
Learning organization
An organization that promotes ongoing employee education and encourages change An organization that encourages employee development, innovation and continuous learning in order to remain competitive in the business environment.
44
Learning pace
How fast a person learns The time it takes for a person to understand and retain information
45
Learning portal
Website for learning Internet site where employees can use educational resources
46
Learning style
The way a person learns. The way people process new information and learn most effectively (example, some people learn best visually, through lectures, or by reading. Others learn best by action or doing)
47
Mastery
Ability, expertise Great ability and knowledge of some subject or activity
48
Maslow's hierarchy
A theory in psychology based on five levels of human needs. A method of raking human needs in a pyramid, with basic physical needs, (such as obtaining food and shelter) at the bottom, in psychological needs (such as creative expression at the top)
49
Mentee
A person who acquires knowledge or experience from another A less experienced employee who is being supported or guided by more experienced employee
50
Mentoring
Helping a person learn When an experienced person shares knowledge with someone who has less experience
51
Module
A unit or segment of an educational program One section of a training program which is presented alone or as part of a series of other units
52
On the job experience
Skills and knowledge gained through work The skills and knowledge a person learns from day to day work experience
53
On-the-job training
Receiving instruction while working Acquiring knowledge, practical skills, and competencies while engaged in daily work
54
One-on-one
Direct interaction between two people Person-to-person communication, such as a conversation between two employees
55
Open sourcing
Freely sharing Made available for others to use or modify
56
Organizational Development
Planned process to improve an organization Planned process that uses the principles of behavioral Science to improve the way an organization functions
57
Partner program
A program that encourages Mentoring AKA buddy program. Mentoring is when an experienced person shares knowledge with someone who has less experience.
58
Passing score
Minimum points required to pass a test The number of correct answers required to pass the test
59
Proctor
The person overseeing an activity. A person who monitors another person or activity (for example, someone who supervises an exam).
60
Role play
To act apart a simulation To perform an action or attitude in a simulation in order to understand a different viewpoint
61
S M.A.R.T goal setting
Process used to help achieve business success Applying Specific, Measurable, Achievable, Relevant, and Time-based goals to help a company achieve business success.
62
Scored questions
Answers on exams that count toward the total score. The total number of right and wrong questions on an exam (for example, pre-test questions do not count)
63
Synchronous learning
Online teaching method Type of e-learning in which participants interact without a time delay, which requires them to attend at specific times
64
Testing vendor
A company that provides sites for exams An organization that provides locations for people to take exams on certain dates
65
Trainee
A person learning skills for a certain job A person who is learning and practicing the necessary skills for a particular job
66
Training method
A way of helping people learn. A way of communicating skills and knowledge (for examples, classroom training, distance learning, online training, and on-the-job training).
67
Transfer of learning
Sharing knowledge and information from one person or place to another The continuous exchange of information, knowledge, and skills from one context to another
68
Vestibule training
Job education in a manufacturing site On-the-job training for trainees which does not affect production speed or quality
69
Webinar
Meetings, training, or presentations on the internet An interactive seminar on the internet( usually a live presentation)
70
Active listening
Check for understanding A communication method that a listener uses to interpret and evaluate information from a speaker.
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