1
Q
3.1
A
Clause for counterfeit parts def’n
2
Q
3.2
A
Clause for critical items def’n
3
Q
3.3
A
Clause for key characteristic def’n
4
Q
3.4
A
Clause for product safety def’n
5
Q
3.5
A
Clause for special requirements def’n
6
Q
Clause 4
A
Context of organizations
7
Q
4.1
A
Understanding org and its context
8
Q
4.2
A
Understanding needs and expectations of interested parties
9
Q
4.3
A
Determining scope of QMS
10
Q
4.4
A
QMS and its processes
11
Q
5
A
Leadership
12
Q
5.1
A
Leadership and commitment
13
Q
5.1.2
A
Customer focus
14
Q
5.2
A
Policy
15
Q
5.2.1
A
Establishing quality policy
16
Q
5.2.2
A
Communicating quality policy
17
Q
5.3
A
Organizational roles, responsibilities, and authorities
18
Q
6
A
Planning
19
Q
6.1
A
Actions to address risks and opportunities
20
Q
6.2
A
Quality objectives and planning to achieve them
21
Q
6.3
A
Planning of changes
22
Q
7
A
Support
23
Q
7.1
A
Resources
24
Q
7.1.2
A
People
25
7.1.3
Infrastructure
26
7.1.4
Environment for the operation of processes
27
7.1.5
Monitoring and measuring resources
28
7.1.6
Organizational knowledge
29
7.2
Competence
30
7.3
Awareness
31
7.4
Communication
32
7.5
Documented information
33
7.5.2
Creating and updating
34
7.5.3
Control of documented information
35
8
Operation
36
8.1
Operational planning and control
37
8.1.1
Operational risk management
38
8.1.2
Configuration management
39
8.1.3
Product safety
40
8.1.4
Prevention of counterfeit parts
41
8.2
Requirements for products and services
42
8.2.1
Customer communication
43
8.2.2
Determining the requirements for products and services
44
8.2.3
Review of the requirements for products and services
45
8.2.4
Changes to requirements for products and services
46
8.3
Design and development of products and services
47
8.3.2
Design and development planning
48
8.3.3
Design and development inputs
49
8.3.4
Design and development controls
50
8.3.5
Design and development outputs
51
8.3.6
Design and development changes
52
8.4
Control of externally provided processes, products, and services
53
8.4.2
Type and extent of control
54
8.4.3
Info for external providers
55
8.5
Production and service provision
56
8.5.1
Control production and service provision
57
8.5.3
Property belonging to customers or external providers
58
8.5.4
Preservation
59
8.5.5
Post-delivery activities
60
8.5.6
Control of changes
61
8.6
Release of products and services
62
8.7
Control of nonconforming outputs
63
9
Performance evaluation
64
9.1
Monitoring, measurement, analysis, and evaluation
65
9.1.2
Customer satisfaction
66
9.1.3
Analysis and evaluation
67
9.2
Internal audit
68
9.3
Management review
69
9.3.2
Management review inputs
70
9.3.3
Management review outputs
71
10
Improvement
72
10.3
Continual improvement
Business
flashcards
Decks in class (2)
# Cards
